Return Policy Page

Refunds and Return Policy


Application for Returns/Refunds


Subject to the terms and conditions in this Refunds and Return Policy and the Terms of Service, Buyer may apply for return of the purchased items (“Item”) and/or refund prior to the expiry of the AlbbShopper Guarantee Period as stated in the Terms of Service.


AlbbShopper Guarantee is a service provided by AlbbShopper, on User’s request, to assist Users in dealing with certain conflicts which may arise during the course of a transaction. Users may communicate with each other privately to resolve their differences or approach their relevant local authorities to assist them in overcoming any dispute prior, during or after using AlbbShopper Guarantee.


AlbbShopper encourages Users to communicate with each other in the event where problem arises in a transaction. As AlbbShopper is a platform for Users to conduct trading, Buyer should contact Seller directly for any issue relating to the Item purchased.